{"id":318465,"date":"2024-04-19T11:07:27","date_gmt":"2024-04-19T11:07:27","guid":{"rendered":"https:\/\/defused.com\/?p=318465"},"modified":"2024-04-19T11:07:31","modified_gmt":"2024-04-19T11:07:31","slug":"unfair-system-to-employees","status":"publish","type":"post","link":"https:\/\/defused.com\/unfair-system-to-employees\/","title":{"rendered":"Former Mystery Shopper Quits Trade After Realizing How Unfair The System Is To The Employees"},"content":{"rendered":"\n
Students are required to work odd jobs to fund their expenditures, and mystery shopping is one of them. It will provide them with more cash to meet their demands. However, rating employees based on company standards rather than their judgment is tough. As customers, they will approve of the employee’s behavior, but from the company’s perspective, it can be unacceptable. <\/p>\n\n\n\n
As a PhD student, OP tried to increase his income by doing mystery shopping for Best Buy. OP became confused with the nature of the job as to how to grade different types of employees to meet the company standards for customer service. As a customer, OP went to buy a streaming box for the TV and found a helpful staff member who advised OP to get a low-cost brand with a user-friendly device and taught the installation method. This whole service the employee tried to provide was contrary to what the company asked him to give, but OP liked his style of helping the customer. OP had to grade him according to the company policy, which forced him to give a lower grade to the employee. Read the entire story to learn about OP’s doings and share your view in the comment section below.<\/p>\n\n\n\n