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Customer Asks If They Are Wrong For Complaining To Furniture Store Manager For What They Did

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In this story, the author shares their experience of ordering furniture and being disappointed when the wrong items were delivered. They tried to contact the store and ask for compensation but didn’t receive a response from the manager. Feeling frustrated and ignored, the author questions whether it was right to call the store manager and if their actions could be considered “Karen” behavior if she talks to someone else about the annoying situation. This article encourages readers to think about the importance of good communication and making sure customers are satisfied. It also raises the question of what to do when faced with unresolved issues in retail situations.

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Scroll till the end to know the details of the story and Redditors’ take on it.

OP and her husband got an interior designer to make their wedding furniture. Within a few days, they got told that one of the designs was discontinued so they went back to order another.

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via Reddit

After three weeks, they get another message that another chosen fabric was out of stock. Op got upset and asked the designer to ask for some allowance for this inconvenience as part of the order would already be in making and the wedding days were near and they could not delay further.

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via Reddit

OP called the store to talk to the manager but didn’t hear back after leaving a message.

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via Reddit

When the order of the furniture arrived, many of the items were wrong. OP told the designer the problem and she asked for pictures assuring the correct times will be delivered soon. with no extra charges.

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via Reddit

After two months the right order was not still delivered and they got to know that it was not re-ordered even though they delayed their wedding. the designer had no explanation for it.

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via Reddit

OP never got the agreed allowance. Upon asking for the receipt, the designer sent a handwritten one and OP is now extremely anxious about the situation.

via Reddit

OP has not done anything else about the situation except to talk to the manager who never relied. She asks WIBTK to talk to someone else.

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via Reddit

Now that you have read the story. it’s time for you to see what Redditors had to say on this. It is obvious that the store has done extreme mismanagement with OP’s furniture and no one has responsibly stepped up to look into the matter while OP is in the right here. Read till the end to see what are other people’s opinions on this. Don’t forget to share your own opinion at the end of this article too.

It’s been too long and now is the time for OP to definitely take some action.

$18,000 is a big amount to just sit back and not do anything about it.

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OP should definitely be making a presidential complaint.

Everyone is suggesting the same thing.

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The company is at fault more than the designer.

What are your thoughts on this story? What would you do if you were in this situation? You know that your feedback means a lot to us therefore we want you to share your thoughts in the comment section down below. For more such articles, keep visiting Defused.

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