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Customer Wants To Talk To The Manager Because The Staff Member Is Giving Wrong Advice

manager at home depot

OP is a plumber with 10 years of experience, the last thing OP wants to see is someone giving out bad advice on plumbing parts and applications. So, when OP found an employee at Home Depot recommending the wrong parts and offering potentially dangerous advice, OP’s inner Karen started to emerge.

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OP was doing a side job for a friend and needed a part, so he headed to Home Depot. While in the parts section, OP overheard an employee giving bad advice to an older couple who clearly didn’t know much about plumbing. He recommended the wrong parts and even included things you’ve never seen under a sink in your life.

Thankfully, OP spoke up and spent 10 minutes finding the couple the proper parts, so they wouldn’t have to come back a second time. But, OP’s concern grew when He heard the same employee offering more bad advice to another customer, this time recommending the use of black steel pipe for a drinking water application.

As someone who knows the dangers of using an unprotected steel pipe in a drinking water application, you grabbed the store’s number before paying for your parts and left. You were considering calling the store to speak to the manager about the employee’s poor advice.

Keep on scrolling down to find out what happened next and we will see you at the end of the article.

1. Is he the Karen? Keep on scrolling down to find out.

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2. OP has 10 years of experience as a plumber

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3. OP was doing a job for a friend and realized that he forgot a part, he drove to the closest home depot.

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4. OP saw that the old couple had all the wrong stuff

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5. So OP decided to speak to the older couple before they leave the aisle

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6. Customer would have to come back a second time

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7. During that time OP again heard the same employee, and that is where his inner Karen started to come out

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8. Was the employee really helping the customer?

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9. OP didn’t say anything he just left

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10. The employee working the section seemed excited about his job

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11. Would he be the Karen if he called the store?

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12. Ex-Lowe’s employees confidently say that they have no idea what they are talking about and they are trying their best to help

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13. A former Home Depot manager says “For the love of god: do not go into a store expecting someone to correctly guide you through a project”.

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14. True if the advice is dangerous and could cause more harm than its fixing then OP should definitely call it in

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15. True, home depots are a mess.

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16. OP should try talking to the kid first for sure

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17. OP definitely should have hijacked the conversation

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This was it, folks, this was the story, let us know what you think about it down below in the comments section, and make sure to like and share this article with your friends and family and stay tuned for more content like this with Defused. Thank You!

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