Hussain
The Ford Focus – the car that’s caused more headaches than it’s worth. If you own one, you know the struggle is real. But what happens when the struggle goes beyond just mechanical issues?
One Reddit user shared their story of frustration with their Ford Focus. After their car broke down on the highway, they had it towed home and found out that the part that had failed was a known issue by Ford. However, Ford had kept this information under wraps and wasn’t notifying owners unless they specifically asked. Talk about shady!
So the OP took their car to the dealer, knowing it was still under warranty by Ford. The dealer tried to deny the warranty, then suggested the user take their car elsewhere due to their long wait times. But the OP wasn’t about to let Ford off the hook – they knew the only authorized dealer to fix the car was within an hour of their home, and they weren’t going to void the warranty by taking it somewhere else.
So keep on scrolling down to read the full story and we will see you at the end of the article.
1. OP has a Ford Focus and he says if you know anything about them, they suck. Keep on scrolling down to read the full story.
2. Dealers were not supposed to tell owners unless specifically asked
3. First he tried to say that there is no warranty but then once he runs the VIN he saw that there is a warranty
4. He told OP that it will be $200 to diagnose
5. They fixed it but they also installed a new battery
6. Yes they always call before doing any work that wasn’t discussed when it was brought in
7. So when OP got there he complained to the manager that his car was repaired without any authorization
8. OP says that he wasn’t mean and he did not yell either
9. Is he the Karen?
10. Dealership was indeed trying to take advantage of him
11. OP surely did stop them from screwing him over
12. Exactly he had nothing to prove OP owed them nothing
13. Exactly they were only supposed to repair the problem which was under warranty, not carry out additional unauthorized works.
14. Exactly OP didn’t authorize it and they shouldn’t have done anything without OP’s permission
15. OP surely did handle the situation perfectly
16. This Redditor says that he would have reacted the same way
17. The Redditor says that she had a similar experience with them a few years ago
18. Did they break the law by doing that?
19. Exactly they are required to ask for authorization to make any repairs to the vehicle
20. Yeah! what would have happened if OP did not have the money to pay for it? They surely were taking advantage of OP
This was it, folks, this was the story we think that OP is NTK he clearly didn’t authorize it and they did it anyways, let us know what you think about it down below in the comments section, and make sure to like and share this article with your friends and family and stay tuned for more content like this with Defused. Thank You!
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