Customer Expects The Order To Be Shipped Next Day By Air Without Any Cost, Regrets It

Redditor u/snakepeterman shared on r/MaliciousCompliance about a contractor who urgently ordered pricey parts, ignoring warnings of increased costs. Days later, the contractor freaked out over a $2,000 shipping bill, admitting they could have waited. OP’s story highlights the importance of heeding advice and avoiding unnecessary rush orders.

Scroll down till the end to read the full story.

OP works in wholesale building materials, mostly with great customers. However, some use OP as a last resort, creating challenges.

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OP, not always the first call, faces frustration from customers who treat them poorly when unable to find parts elsewhere.

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OP deals with Mike, who only contacts when desperate. Mike, usually upset, gets irate if OP lacks an uncommon part instantly.

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“Hello, Snake speaking. I need four replacement trim pieces urgently. Contractor’s wrong finish. Do you have them on the shelf?”

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While checking availability, Mike boasts about an expensive project. OP finds the part but warns it’s costly, requiring shipping from afar.

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Mike insists on next-day air. OP suggests a freight estimate due to pandemic shipping costs. Mike demands, ‘I DON’T CARE, get the parts on the way.

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OP assured Mike of shipping the parts promptly. The four pieces’ ground shipping took 4-5 days at $25 each, but Next Day Air cost $386 each due to weight.

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Shipping almost equaled the product cost. Mike, after a few days, received the product, completed the job, and urgently called OP for the freight cost.

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OP quoted $1544 for overnight air shipping plus the product’s $2230 cost. The recipient, surprised, questioned the amount, and OP offered to show the UPS bill for verification.

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OP quoted $1544 for overnight air shipping plus the product’s $2230 cost. The recipient, surprised, questioned the amount, and OP offered to show the UPS bill for verification.

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After expressing frustration, he hung up. Surprisingly, he began calling OP more, now paying closer attention to pricing details.

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This story shows how the cost of shipping can be a big surprise. OP sent some parts as requested, but the shipping cost was almost as much as the parts. When Mike, the person receiving the parts, found out the shipping price, he was upset. He didn’t realize that fast shipping could be so expensive. After this, he paid more attention to the prices. The story teaches that it’s important to know all the costs before agreeing to something, so there are no surprises later. It also shows how communication about prices can make things better in the future.

Now that you have read the story, it’s time for you to see what Redditors had to say about this. Read till the end to see what are other people’s opinions on this. Don’t forget to share your own opinion at the end of this article.

Such people do not deserve any of your goodness.

I cant stop laughing at this one.

Redditors with similar experiences while sharing their views.

We have a different take on the story.

Kudos to OP.

What are your thoughts on this story? What would you do, or how would you react if you were in OP’s position? You know that your feedback means a lot to us; therefore, we want you to share your thoughts in the comment section below. For more such articles, keep visiting Defused. Have a nice day!

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