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Indulging in a hotel stay can truly elevate the experience of a vacation. The sheer luxury of being enveloped in freshly laundered bedsheets and finding neatly folded towels awaiting your arrival adds to the anticipation of relaxation. Moreover, there’s a unique satisfaction in returning to your room after a day of adventure, only to find it immaculately tidied, courtesy of the diligent housekeeping staff.
However, there are times when a hotel stay can lead to misunderstandings upon arrival. Something similar happened with a Reddit user who recounted the event. OP works in a hotel and remembered an incident where she encountered a guest who misinterpreted the hotel policy regarding room cleaning, spoke impolitely to her, and later felt embarrassed upon realizing her mistake.
Scroll down to read the full story!
Source: Reddit
1. The guest has never heard of such a policy in any hotel before.
2. The OP recounted a funny exchange with a guest who was just checking in at the hotel. The OP told the guest that has to request housekeeping as per the policies after the pandemic.
3. The guest was really astonished about this policy and lashed out at OP. Despite that OP again politely tried to explain the policy to the guest.
4. Despite OP’s effort, the guest still looked astonished and anxious about what was she hearing and OP was confused at the same time for her reactions.
5. Then the guest looked at OP and told her to clean her room right now which made OP more confused until it clicked to her.
6. The guest wasn’t able to understand the policy…She thought that the housekeeping didn’t clean the rooms between guests and just did it when they were requested to do so by the guests.
7. The OP chuckled at the guest’s misunderstanding and explained her again slowly. Finally, the guest understood but got so embarrassed and hurried off to her room.
Now that you’ve familiarized yourself with the story, let’s delve into what Redditors had to say about it. Keep reading to discover the various opinions shared by others.
8. This is a frequent issue at the hotel where I work. Guests often don’t pay attention during check-in and later complain when their room hasn’t been cleaned.
9. Just like refusing to provide ID at a bar because you have already shown it at multiple other bars.
10. Anything having a picture and name can work for ID proofs….digital licenses, Costco cards, health insurance cards etc..
11. One Redditor recounted an incident of getting prison-released papers as ID proof from a guest.
12. Asking for ID is a standard question at any well-reputed hotel.
13. Dealing with people can indeed be draining at times.
14. Encounters like these with guests can be uplifting and rejuvenating at times.
15. Housekeeping is the hardest thing to explain to the guests.
16. If the situation persisted, OP could have humorously handed her a vacuum cleaner and suggested she clean her room herself to drive home the point.
17. The OP felt a strong urge to dash to her room, take a quick rest, and return with the rag, pretending she had cleaned the room for the guest.
18. Seems like the guest has not travelled since the COVID-19 pandemic.
19. The policy of housekeeping on request is widely implemented in hotels worldwide.
20. Someone mentioned that they would have asked the same questions, even if they weren’t in the hotel industry themselves.
Everyone was amused by the guest’s misunderstanding. Some even shared their similar incidents with the guests. Some even suggested OP, some hilarious ways in which she could have tackled the guest. What are your thoughts on this story? Let us know in the comments section below.
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