Tech Support Guy Resolved An Issue For Deaf Old Person Allowing Him To Finally Call His Wife After 3 Long Weeks

Reddit user u/marinojesse works in a company that provides technical support on tech-based products. One time an elderly person walked in to get an issue resolved related to his tablet. There was an issue with his Skype that kept crashing. Because of this problem, he couldn’t call his wife who lived on a different continent for job purposes. The old guy and his wife were both deaf. When the old guy got sent to OP for the issue to be resolved, he used ASL to communicate with the guy and understood his problem.

It barely took OP 5 minutes to fix the issue and the old guy, who hadn’t talked to his wife in 3 weeks, couldn’t control his happiness. He video-called his wife there and then and she actually picked up…The wholesome conversation between the two created a really adorable and emotional moment all around.

Scroll down below to read this beautiful story.

1. OP is an expert in technical repair related to the basic technology.

Via u/marinojesse

2. Pete one day walked in with a technical issue to have resolved and OP was tasked to help out.

Via u/marinojesse

3. Pete uses sign language to communicate and he has an issue with his Skype which he uses to call his wife who is deaf. The issue was making it troublesome for him to video call her.

Via u/marinojesse

4. The couple only uses Skype because they don’t feel comfortable using emails or texting each other.

Via u/marinojesse

5. OP was just really happy to communicate with Pete in his mode of communication and to actually help him out with his problem.

Via u/marinojesse

6. After backing everything up and verifying that Pete knew the password to his account, he simply reinstalled Skype and everything got fixed.

Via u/marinojesse

7. My heart…the couple finally got to see each other and talk after 3 long weeks.

Via u/marinojesse

8.  It is the little things that matter the most. I am so happy OP became Pete’s hero that day.

Via u/marinojesse

This story has got me emotional beyond the point I thought I could get emotional. This is new territory. I am extremely happy that Pete and his wife finally got to communicate. It is already too tough staying away from your partner and then not being able to communicate with them at all just makes the matter so much worse and heartbreaking. The event made OP motivated to continue working as a technician and Pete an extremely happy guy.

Here’s what the internet had to say about this:

9. You have my utmost respect.

Via The-Weapon-X

10. I am glad people with disabilities don’t let their disabilities lower their motivation to make the world a better place.

Via Frustrated_Deaf

11. Old people have seen a lot of the world. That’s what fills their heart with niceness because that is the solution to everything.

 

Via lilpopjim0

12. That is what it is.

 

Via zanfar

13. And I am sure OP will be there to fix it for him again…and the frequent meetings will result in OP and Pete being the best of friends.

 

Via AFlyingNun

14. Eternal joy is what every living being craves…Pete got it that day.

Via sephsta

15. That is true but Pete did mention he and his wife didn’t feel comfortable communicating via email or texts.

Via Fu*kin_Salami

16. Yup, that’s very true.

Via JulianSkies

I really hope you guys enjoyed this one. Don’t forget to share your thoughts in the comments section below.

Stay tuned for more stories.

Via Guygan

Dog tax.

Just an owner and his pet dog chilling on a bench on a nice sunny day in London.