When we tip a customer service provider, we mostly do it because they provide exceptional service, they take extra care of us, and they are always actively watching the table, without being too creepy, so whenever the guest calls the server, they get responded instantly. Such people do deserve a tip as they make your experience fluent and very good.
However, should a server be tipped if they barely do anything for you? Like, if they put in the least amount of effort to make your customer experience better, should they still be tipped? This is a debate that got sparked on TikTok by user Shawn who did not tip a hostess. His reason brought many people forward, some favored Shawn while others gave an argument against him.
Shawn in his video shared that he went to a restaurant to pick up his takeaway order and he got asked by the hostess to pay a tip.
Shawn added he didn’t feel the hostess had done much other than grabbing his order and handing it over to him so why did he get asked to pay a tip?
You sort of feel a little pressure with the iPad in your face…it makes you feel like you HAVE to tip.
According to Shawn, he literally did everything himself to make the order and collect it. Being asked to leave a tip felt outrageous.
An argument came in against Shawn.
A TikToker decided to be part of the debate by saying there is actually a lot more work that goes into processing the order than Shawn thinks he knew.
The TikToker there are people who are constantly making efforts to maintain the temperature of the food, organizing the food containers, always cleaning the utensils because the operations are continuously running, and the wait staff often gets called in the kitchen as well to kept make sides and salads while the other chefs are busy.
Shawn argued back.
I personally think Shawn shouldn’t have jumped the gun, he does not know what goes on in the restaurant. Maybe that hostess made the most effort in creating his order that day. And even if she did put an iPad in his face and asked him to tip, he simply could’ve said “no” politely. There was no need to create drama about it on social media.
According to this person, the tips don’t really go to the hosts, they go to the kitchen staff.
There were also comments in favor of Shawn with people showing frustration about the staff having high expectations of tips.
If I want to tip, I will ask you to add the amount.
A commentator was just happy to pay tips because covid is over and people are back to working physically.
The ball is now in your court. What do you guys think? Should an iPad be forced in your face when you collect your order making you feel like you have to pay a tip no matter what, or do you think no such mechanisms should be used? If I want to pay a tip, I will pay it. Share your thoughts in the comments section below.
Stay tuned for more stories!
“Meet Poundcake. He’s blind and deaf but follows me everywhere. He knows when I’m away from him and can sense when I’m feeling down. I adopted him from the pound 4 years ago. He saved me more than I saved him.”