Barista Shares Unsettling Encounter With Entitled Family That Created A Huge Scene In A Neighborhood Coffee Shop

Many people in our community use intimidation to pursue their agendas by targeting the vulnerable. By exerting pressure on others who give up in front of them, these individuals think they can alter the course of events to suit their interests. Dealing with them requires taking a firm stand against them, to make them realize that using unfair tactics will not get them anywhere.

At the age of 18, OP worked as a cashier and barista at the neighborhood coffee shop. OP described a traumatic encounter when an elderly couple and his young son came into the shop and requested three hot chocolates for them. OP picked up their order and asked them to pay for their drinks. The elderly couple was outraged when they learned about the price and requested a senior discount. OP informed them that there were no discounts at the shop, but they might order smaller quantities to lower the prices. They began yelling in front of everyone, startling OP who was suffering from PTSD. Read the entire story to learn about the occurrence, and express your thoughts about it.

Source: Reddit

1. OP had to deal with unreasonable customers who threatened to fire OP for refusing to accept their demand for free drinks.

2. OP worked in a small coffee shop as a cashier and a barista and has been working there since two years ago. An old couple with their son visited the coffee shop a few days ago.

3. The price of three hot chocolates infuriated the elderly couple. They continued to insist on an older discount, which OP was not allowed to do because of rules.

4. The older couple yelled at OP, who was taken aback by their outburst. They declined their son’s request to pay for them to calm the atmosphere.

5. They referred to OP’s conduct as rude and questioned them about the manager, who wasn’t there that day. Their son shoved them aside and apologized while paying the bill.

Now that you’ve heard the story, let’s dive into what Redditors had to say. Keep reading to discover other people’s perspectives on the matter.

6. Indeed! He is their son and has witnessed them doing this all the time.

7. Yes, it looks like the parent’s strategy to get the payment from their son.

8. They wanted to get their drinks for free, and they were successful.

9. Who gave them the authority to fire her?

10. Redditor advises OP to threaten such types of customers by calling the cops.

11. Redditor suggests that OP ban such scammers from entering the shop.

12. Redditor wanted to know OP’s next action following the incident.

13. Redditor understands OP’s situation and knows how to handle it after working as a waiter for 20 years.

14. Yes, it is common to witness a teenage son calming his parents in public to prevent them from humiliating other people.

15. Redditor advises OP to not get frightened if alone and to call the cops if needed.

16. According to Redditor, OP has a right to refuse service to such people and make them get out of the shop.

17. Despite how easy it seems, dealing with these folks can be challenging.

18. Well that is savage!

19. Redditor supports OP to fight back without being terrified.

20. Redditor thinks that it is difficult to work in public for sensitive people and hopes that OP gets better in the future.

Since these kinds of people are widespread in public dealing forums, OP needs to develop the courage to deal with them. They saw timid humans in front of them and began to yell to acquire what they desired. As a punishment for publicly harassing her, OP should deny them drinks and notify her boss so that proper action may be taken to prevent future incidences. People who work as waiters or baristas shouldn’t be downgraded because it doesn’t make them less valuable than other patrons. How do you feel about the circumstances of the OP? Post your thoughts and follow Defused to read more thrilling stories.